How do I open a BookMaker account?
Opening an account is fast and easy. Just complete the Sign-Up form. You can choose
your own password, but your pin will be given to you. By phone, simply call 877-827-3978, and our
courteous customer service staff will be happy to assist you in opening your account. It just takes minutes.
How do I deposit funds into my BookMaker account?
BookMaker offers a wide variety of methods to deposit funds into your BookMaker account. For a complete listing
and description of deposit methods, please see our Deposits section.
Is there a fee for using my credit card?
Visa deposits will incur a 5% service fee. You can avoid this fee and enjoy higher approval rates with Mastercard, Amex, or Cryptocurrencies.
What currencies can I use to fund my account?
You may fund your BookMaker account using Euro, GBP , US Dollar, CDN Dollar, Swedish Krone, or Norwegian Krone.
When you first register for a BookMaker account, you will be asked to select a currency. Please select
carefully as it is not possible to change currency information once your account is funded.
What bonuses or incentives do you have?
In our constant effort to provide our customers with the best possible wagering experience, BookMaker offers a
variety of seasonal bonus offers and special promotions to our customers. For a latest bonuses and offers,
please see our Current Promos section, or call toll free 877-827-3978 to speak with a customer
How do I collect my winnings?
At BookMaker, it is important to us that when you win, you're able to get your money out as quick and easy as possible. We offer a number of withdrawal methods, including payouts ready in under 12 hours through Bitcoin and other crypto currencies.
Payouts can be requested and processed from Monday to Friday (not on weekends). You can request one payout a day using Bitcoin or any other crypto currency, and one payout a week using any of the other methods we offer.
For a complete list of options and details, visit the Cashier today!
If you have any problems with a withdrawal, please don't hesitate to use the Live Chat option in the Cashier to contact our support team anytime. If you need any help with crypto currencies, our dedicated team can be reached at 1 855-535-4947.
Does my payout come back using the same deposit method I made?
This payout option is currently not available for all deposit methods offered by BookMaker. For more
information on available deposit and payout options, please contact our client services department at cs@BookMaker.eu
or call us at 877-827-3978.
Is there a minimum amount required to open a BookMaker account?
Online or over the phone, the minimum deposit is $100 (or currency equivalent).
How much must I wager before I can take a withdrawal?
All deposits carry a 1x rollover. On each graded bet, the following will apply toward your rollover
- Action graded a “Win” or “Push”: Only the lower amount between the risk and the win counts
towards the rollover.
- Action graded as “Lose”: Only the amount at Risk counts towards the rollover.
- No bet/no action won’t count towards the rollover.
Is my personal information secure and confidential?
BookMaker strives to ensure the integrity and security of its client's personal information by using the most
advanced security technology available.Our clients can be confident that any transaction you make online, as
well as your personal data, will remain completely confidential.
Account Security: BookMaker keeps records available upon request for every transaction and wager made for
a period of not less than 90 days. Any and all information requests may be sent to cs@BookMaker.eu.
Customer Information: BookMaker collects no personal information that does not pertain to the purpose of
providing customer service. We strive to safeguard all personal information in an accurate and complete format
and will not ever use it for any other purpose without your prior consent.
There will never be any sale or trading of personal information provided to us by the customer, including
apresses, email, and phone numbers.
Do I have to pay taxes on my winnings?
BookMaker does not, and will not, provide any details regarding your BookMaker account to any third party. It is
completely your decision to declare winnings or losses to the proper authorities in your tax jurisdiction.
How old do I have to be to use your service?
You must be at least 18 (eighteen) years old to use our services.
What sports can I wager on?
BookMaker offers wagering on all major sporting events, including Football, Basketball, Baseball, Hockey,
Soccer, Tennis, NASCAR, Golf, Horse Racing, Boxing, Rugby, Formula 1 Racing, and much more. We also offer
wagering on Politics, Academy Awards, Grammys, Reality TV shows, and much much more. For a complete listing of
what sports are currently available for wagering, see our Betting Lines.
What types of wagers does BookMaker offer?
BookMaker offers the widest variety of wager types and propositions including: Wagering Types: sides, totals,
parlays, teasers, if-bets, reverses, futures, and more.
- NFL Wagering: 1st & 2nd Halfs, Quarter lines, team totals, propositions
- NBA: 1st & 2nd Halfs, Quarter lines, team totals, propositions
- NHL: Canadian line, puck line, money lines, period lines
- MLB: 1st & 2nd Halfs, run lines, reverse run lines, propositions
- NCAA: 1st & 2nd Halfs, quarter lines, team totals, propositions
- Golf: pick the winner, match-ups, stroke lines, propositions
- Boxing: over or under, pick the round, decision propositions
- Tennis: individual ops to win, match-up ops
- Nascar: pick the winner, match-ups, top three, propositions
- Horses: Win, Place, Show, Exactas,Daily Doubles, Quinellas, Trifectas, Superfectas, Pick3.
Pick 4 and House Q’s on all major horse racing events.
- And much more
What are the minimum and maximum wagers?
BookMaker caters to recreational players and high rollers alike. Our minimum wager online is $1, and $100 over
the phone. Our maximum wager is $5,000 online, and $20,000 over the phone. However, higher limits, for our
high-end clients, are routinely made upon request.* *amounts in USD or the equivalent in other currencies.
How can I change or cancel wagers?
Customers are not allowed to cancel or change any wager once it has been entered online.
Is gambling on the internet legal?
BookMaker is fully licensed by the Government of Costa Rica to accept wagers over the internet and phone. To
determine the legality of internet gambling in your jurisdiction, you should consult your local governmental
authorities or a qualified attorney.
How much does the membership cost?
ZERO, BookMaker doesn't charge and will not charge any membership fee EVER.
Do I have to submit a new Credit Card Authorization Form every time I use my credit card?
No. However, before any payout is processed, you will be required to complete and fax (1-888-473-9257) a Credit Card Authorization Form and documentation for each card used.
Where is BookMaker located?
BookMaker is located in San Jose, Costa Rica and is fully licensed by the Government of Costa Rica to
accept wagers by telephone or internet.
So, Are you just another Sportsbook?
We proudly say that we are not just "another" sportsbook. BookMaker is THE Online Betting Entertainment Center
and by far the Best in America. You are sticking simply with the best, PERIOD! For your gambling entertainment
purposes, BookMaker offers : Sportsbook, Racebook, Casino Games, Poker Tournaments, Wireless Wagering, Office
Pools, Cash Skill Games, Parlay Cards, Updated Sports News, and much more.
What is BookMaker?
BookMaker is a recognized industry leader since 1996. BookMaker provides safe, legal, and secure betting
on major sporting events, as well as horse racing, casino, and poker entertainment, from any location in the
world, 24 hours a day 7 days a week. BookMaker is by far the best legally online sports betting and
entertainment center of America. Bonded and fully licensed by the Government of Costa Rica.
Note: Due to changes in Visa and Mastercard policies, BookMaker may be unable to return funds back to
your credit card. However, before any payout is processed, you will be required to complete and fax
(1-888-473-9257) a Credit Card Authorization Form
and documentation for each card used.
What are the hours of operation?
BookMaker wagering and customer service is open 24 hours a day, 7 days a week, 365 days of the year.
If I have a question that is not answered in the FAQ, what should I do?
Simply call toll free 877-827-3978 to speak with a courteous customer service representative or email BookMaker Customer Service with any of your questions.